Question 1

I have multiple staff. Do I need to purchase multiple IDs ?

Accepted Answer

No, you no need to pay any extra for your staff user ID. Once you subscribe for a clinic or hospital, you can yourself add multiple users (Eg: front desk, nurse, doctors) at no extra cost.

Question 2

Is Installation & Set Up needed for the Software?

Accepted Answer

No Installation or Setup needed. Its complete cloud platform. As how we use google.com, the same way, you can start using on any browser on your desktop/laptop/mobile. Once your purchase is completed, with in hours you will get login details.

Question 3

How many systems it will work?

Accepted Answer

As its a cloud software, it can work on any browser in your desktop, a or even phone.

Question 4

Is my data safe?

Accepted Answer

Yes Absolutely! We are certified by Indian Govt security agencies and your data can not be hacked or used by other third parties. Our cloud servers are completely secure and your information passed through multiple safety checks and measures.

Question 5

I am already using other software and what about that patient data?

Accepted Answer

We have bulk upload option through excel sheet. We currently support to import patient demographics, pharmacy live stock and doctors list.

Question 6

I never heard about MLS or your software, how can I trust you?

Accepted Answer

Excellent question! We are verified by D-U-N-S and Bradstreet like world class business verifier company. Many companies like Meta & Google trust DUNS data for background verifications. And, we are listed as Amazon certified seller and even Indian Govt E Marketplace. Moreover our founders as practicing doctors and using the same software for their NABH accredited hospitals since years.

Question 7

I can give only one user ID for all staff, why should I even require multiple users?

Accepted Answer

Just because, the other software companies are charging user based, many hospitals and clinics purchase one or two users and have this habit of sharing to all the staff. Having each login ID for each staff is more hastle free and convinient to track error records. For example all staff are using single user ID, then if some bills were entered wrongly or some patient data like BP or Vitals entered wrongly, then its difficult to track where it went wrong. With multiple users, you can easily track which staff has entered it and avoid future mistakes.

Question 8

What if suddenly WIFI does not work?

Accepted Answer

You can use mobile data or use mobile browser to access information. Like how Whatsapp runs on minimal data, the same way our software require basic internet connection.

Question 9

Why I should buy your software?

Accepted Answer

We are the only cloud software in the market which provides end to end hospital management system without user restriction. You can make all reports 100% digital. Even In Patient records can be digital. We dont charge extra for integrated SMS/Whatsapp. Patient can get discharge within minutes as we have single click Discharge Summary Creation and Bulk Billing for Inpatients. Patients, Doctors and Pharmacy Vendors can login and download their records online. QR based patient registration. And much more....!!!

Frequently Asked Questions

Frequently asked questions